So I’ve been talking about Location Rebel quite a bit on the site here. I know that can get old after awhile, so I swore that for the next couple weeks I’d go a different direction and not talk about it. Then I realized, that just wasn’t going to happen. For two years I’ve done my best to keep this blog as personal as possible, while still providing as much value as I can. Personally, Location Rebel has been a little on the overwhelming side of things. Much of this probably is unfounded, but when you spend 6 months pouring yourself into something, no matter what you’re going to run the gamut of emotions: nervous, excited, anxious, frustrated, elated – stressed. And
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18 Comments posted: August 1st, 2011
Over the past few days I’ve had a couple customer service experiences, that were, let’s just say, less than desirable. It’s not like I haven’t had bad experiences before, but this time it just got me thinking about my own business, and more importantly the fact that often good customer service is just as easy to execute as bad customer service. Case #1: Next week I’ll be taking a quick trip to Southern Utah and Las Vegas for a pretty cool opportunity that I’ll write more about on Monday. I had a flight booked with Delta to return home on Thursday the 4th at 7:15am. It turns out a friend of mine was going to be in town that night,
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13 Comments posted: July 29th, 2011